Privacy Policy

This Privacy Policy applies between you, the User of this Website, and TEXTINTEL FZE, the owner and provider of this Website. TEXTINTEL FZE takes the privacy of your information very seriously. This Privacy Policy outlines how we collect, use, and protect your Data when you use our Website.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

  • Data - All information that you submit to TEXTINTEL FZE via the Website. This includes, where applicable, the definitions provided under Data Protection Laws.
  • Cookies - Small text files placed on your computer when you visit certain parts of the Website and/or when you use specific features. Details of the cookies used on this Website are outlined below (see Cookies section).
  • Data Protection Laws - Any applicable laws related to data processing, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR) and any national regulations.
  • TEXTINTEL FZE, we, or us - Refers to TEXTINTEL FZE, headquartered at: Starcamp Global, DWTC The Offices One, Office Number 01.03, UAE
  • EU Cookie Law - The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
  • User or you - Any third party accessing the Website who is not either:
    • (i) Employed by TEXTINTEL FZE and acting within their employment scope, or
    • (ii) Engaged as a consultant or service provider to TEXTINTEL FZE, accessing the Website in connection with such services.
  • Website - The website you are currently using: https://transkriptor.com/ and any related subdomains, unless explicitly excluded by separate terms and conditions.

In this Privacy Policy, unless the context requires otherwise:

  • The singular includes the plural, and vice versa.
  • References to sub-clauses, clauses, schedules, or appendices refer to those in this Privacy Policy.
  • A reference to a person includes firms, companies, government entities, trusts, and partnerships.
  • "Including" means "including without limitation."
  • References to statutory provisions include any amendments or modifications.
  • Headings and sub-headings do not form part of this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies only to actions taken by TEXTINTEL FZE and Users in relation to this Website. It does not extend to any external websites accessible from our Website, including any links to social media platforms.

For purposes of Data Protection Laws, TEXTINTEL FZE is the "Data Controller", meaning we determine how and why your Data is processed.

3. Data We Collect

We may collect the following Data, including Personal Data, from you:

  • Name
  • Job title
  • Profession
  • Contact details (email addresses, telephone numbers)
  • Demographic information (postal code, preferences, interests)
  • Automatically collected data:
    • IP address
    • Browser type and version
    • Operating system
    • Usage data related to Website interactions
  • Physical address
  • Correspondence records
  • Meeting-related data (with user consent):
    • Meeting name
    • Meeting link
    • Date and time
    • Audio recordings

This collection aligns with our Privacy Policy.

4. How We Collect Data

We collect Data through:

  1. Direct submission - When you contact us, register an account, fill out surveys, or use our services.
  2. Third-party sources - We receive Data from:
  3. Automated collection - Via cookies and tracking technologies to enhance Website functionality.

5. Use of Data

We may use your Data for:

  • Internal record-keeping
  • Enhancing our products/services
  • Sending marketing materials (with opt-in consent)
  • Conducting market research
  • Direct marketing - We may send you promotional content unless you opt out.

For email marketing, we require explicit consent (opt-in) or soft opt-in consent for previous customers. You can withdraw consent anytime (see Your Rights below).

6. Who We Share Data With

We may share your Data with:

  • Our employees, agents, and professional advisors for direct marketing purposes.
  • Third-party payment providers (e.g., Stripe) for processing payments and refunds.
  • Third-party integrations (Google Calendar, Apple iCal) - If you link these services, you permit us to transfer specified Data for integration purposes.

Data sharing complies with this Privacy Policy.

7. Data Security & Retention

  • Your account is password-protected.
  • We store Data on secure servers with safeguards against unauthorized access.
  • If you suspect misuse, contact us at support@transkriptor.com.

Data Retention

We retain your Data only as long as necessary for outlined purposes or legal requirements. Even after deletion, some Data may persist in backups.

8. Your Rights

You have the right to:

  • Access your Data (request copies or modifications).
  • Correct inaccurate Data.
  • Erase your Data upon request.
  • Restrict processing or limit how we use your Data.
  • Request Data portability (transfer your Data).
  • Object to Data processing for legitimate interests.

To exercise these rights, contact support@transkriptor.com.

9. Third-Party Links

This Website may contain links to other websites. We are not responsible for their content or privacy practices.

10. Business Changes & Data Transfer

If TEXTINTEL FZE undergoes a merger, sale, or acquisition, Data may be transferred to new owners under this Privacy Policy.

11. Cookies

This Website may use the following cookies:

  • Strictly necessary cookies - Essential for core functionality (e.g., logging in).
  • Analytical/performance cookies - Help us improve site navigation and content.
  • Functionality cookies - Store preferences like language settings.

You can disable cookies via browser settings. More info at aboutcookies.org.

12. Children Under 16

Our Website is not intended for users under 16. If we learn we've collected such data without parental consent, we will delete it.

13. Disclaimer

Transkriptor's use and transfer of any information received from Google APIs will comply with Google API Services User Data Policy, including Limited Use requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes take effect upon posting.

For any inquiries, contact us at support@transkriptor.com.