Simple pricing, no commitment, cancel anytime. Money-back guarantee.*


5 / month
  • 300 minutes / month
  • View, Edit or Download Transcription
  • Export to Word, TXT or SRT


13 / month
  • 3000 minutes / month
  • View, Edit or Download Transcription​
  • Export to Word, TXT or SRT​

Frequently asked questions

The money-back-guarantee covers any payment that you made in the last 7 days. If you are unhappy with our services and prefer to get a refund please send a mail to In your mail please indicate the reason for the refund request. Please note that each user can make at most one refund request, and Transkriptor holds the right to reject a refund request in case of fraudulent activity. 

If you face a bug or your transcription fails to complete please report us to solve this issue. You can report a bug with a mail to

Unused minutes will expire after 30 days. Your subscription will be automatically renewed after 30 days, if you prefer to cancel your subscription please check next question.

Yes, to add more minutes you can purchase a subscription again. Your previous subscription will be automatically deleted and your minutes from the new subscription will be added to your account.

Please go to your account dashboard then click on my subscription, finally click on the cancel button. That’s it you won’t be charged again. We hope to see you again soon.

Yes, you can cancel your subscription anytime. There is no commitment!

You can pay with your local currency if your credit card is in your local currency. Our prices will be converted to your local currency when your credit card is charged. Our payment provider, Stripe, automatically converts Euro to your local currency then charges your card, you will not pay for currency exchange.

Yes. Your security and privacy is our utmost priority. Transkriptor is backed with AWS Activate the program and uses the leading payment provider, Stripe. We use secure, encrypted payment systems to ensure that you can focus on the important stuff, making transcripts and subtitles.

We only accept credit cards. If you are considering making a large purchase (more than 100 thousand minutes) please contact support for alternative methods.