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Industry-leading certifications that demonstrate our commitment to protecting your data.

We are fully compliant with GDPR, ensuring the protection and privacy of our customers' personal data across the European Union.

We process data only within the EU — your transcriptions are private and never used to train AI models.
All production servers, backups, and processing environments are hosted exclusively within the European Union. No personal data is accessed, copied, or stored in any non-EU jurisdiction. Personnel access is restricted to EU-based roles operating under GDPR-compliant safeguards.
We do not use your content to train, develop, or improve any AI or machine learning models — not for our benefit, and not for any third party. Your transcriptions remain exclusively yours.
Access to your data follows the principle of least privilege. We enforce role-based access controls, multi-factor authentication for all administrative access, automatic session expiration, and hardened infrastructure configurations — ensuring only authorised personnel can interact with sensitive data.
We run quarterly internal security reviews, periodic penetration tests, and continuous vulnerability scanning. Access logs and audit trails are maintained with restricted access, enabling rapid detection and response to anomalies.
Set your own automatic deletion window — from as short as 1 minute to up to 1 year. Once your chosen period expires, all files and transcripts are permanently removed. You stay in full control of your data lifecycle at all times.
We work with a minimal set of subprocessors — AWS, Google Cloud, and Stripe — each bound by GDPR-compliant data processing agreements. We notify you of any subprocessor changes in advance, and you have the right to object on reasonable grounds.
In the event of a personal data breach, we notify you without undue delay and assist in mitigation and remediation. Our team follows a tested incident-response plan with defined procedures to minimise impact and prevent recurrence.
Your data is backed up regularly using encrypted, redundant storage with disaster-recovery mechanisms. We maintain defined Recovery Point and Recovery Time Objectives to ensure business continuity and zero data loss.
We assist with all Data Subject Access Requests, provide a signed Data Processing Agreement on request, support Data Protection Impact Assessments, and grant audit rights — giving you full transparency and control over how your data is handled.
Yes. Your data is stored within the EU and is not transferred outside the region without your explicit consent or appropriate legal safeguards (SCCs).
No. We do not use your content to train, develop, or improve any AI or machine learning models — not for our own benefit and not for any third party. This is contractually guaranteed in our Data Processing Agreement.
You choose. Transkriptor lets you set your own automatic deletion window, from as short as 1 minute to up to 1 year. Once the period you've selected expires, all files and transcripts are permanently deleted. You can also delete any file manually at any time.
Yes. We provide a signed Data Processing Agreement (DPA) on request and are happy to execute mutual Non-Disclosure Agreements for enterprise engagements. Contact us at customer@transkriptor.com to receive your documents.
We work with a minimal set of subprocessors: AWS (hosting and infrastructure), Google Cloud (app services and authentication), and Stripe (payment processing). Each is bound by a GDPR-compliant data processing agreement. No subprocessor stores or uses your content for their own purposes. You are notified in advance of any subprocessor changes and may object on reasonable grounds.
Transkriptor is ISO 27001 certified and SOC 2 compliant (covering Security, Availability, and Confidentiality trust service criteria). We are fully GDPR compliant and actively working toward HIPAA compliance for healthcare clients. Our cloud partners also maintain ISO 27001 and SOC 2 certifications independently.
Yes. Upon request, we delete or return all your personal data within 10 business days and provide certified confirmation. Routine deletion requests are typically processed within approximately 72 hours. GDPR-compliant deletion workflows and deletion logs are maintained throughout.
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