Fireflies.ai Review: Features, Pricing, Pros & Cons
Fireflies.ai is one of the AI note-taking tools that can record, transcribe, and summarize online meetings and pre-recorded files. However, its accuracy is only 90%, meaning that the transcribed files require lots of manual editing.
Transcribe audio to text in 100+ languages
Fireflies.ai Overview
Fireflies.ai is an AI meeting assistant that can automate the process of transcribing spoken words into structured text. It can connect with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams to record, transcribe, and summarize meeting notes.
The Fireflies.ai Bot can join ongoing meetings to record and transcribe live meetings automatically. While Fireflies.ai does a decent job, the accuracy level of the AI audio-to-text tool is low compared to its alternatives.
For example, Fireflies.ai is only 90% accurate, which means it might make errors when transcribing spoken words into text. On the other hand, Transkriptor is a feature-rich Fireflies.ai alternative with a high accuracy rate of 99%, meaning you do not have to spend time editing the text.
Fireflies.ai currently supports only 60+ languages, which makes the transcription tool ideal for teams speaking different languages. On the contrary, Transkriptor supports over 100 transcription and translation languages, including English, French, German, and Italian, which makes it better suited for global teams.
Transkriptor is pretty affordable, with the paid plan starting at only $4.99 monthly. On the other hand, Fireflies.ai's paid plans start at $10 per month, which makes it expensive for individuals and small creators. Hence, if you are looking for an AI audio-to-text tool that supports more languages and is affordable, consider Transkriptor instead of Fireflies.ai.
Key Features of Fireflies.ai
There is one thing in common among all the AI meeting assistants: they all work to convert speech into text and make information accessible. However, what makes them different from one another is the available features and functionalities. Here, we will take a closer look at the various features of Fireflies.ai:
Video Conferencing Bot
One helpful feature of Fireflies.ai is the video conferencing bot, which can join your meetings and automatically record and transcribe the conversations. Fireflies.ai can also transcribe pre-recorded meetings, so you do not have to listen to the recording.
Chrome Recorder
Fireflies.ai also has a Chrome Recorder that allows you to transcribe the meetings from the web browser. However, the feature is only compatible with Google Meet and does not work with other video conferencing platforms like Microsoft Teams or Zoom.
AI-Powered Search
The intelligent AI-powered search is another helpful feature that allows you to search for specific conversations, snippets, key metrics, and action items. It simplifies the process of finding the meeting information so you can save time from scanning through the long meeting recordings!
Pros of Fireflies.ai
Fireflies.ai is an AI-powered meeting assistant that records, transcribes, and summarizes meetings with 90% accuracy and supports various transcription languages. It is available as both mobile and web apps, ensuring you can transcribe meetings anywhere. If you want to invest in any paid plan of Fireflies.ai, here are some of the pros to check out:
Fireflies.ai is an AI meeting assistant that can support 60+ transcription languages.
It has an intuitive and easy-to-use interface, which makes Fireflies.ai suitable for beginners.
It can join online meetings to automate the process of transcriptions and summaries.
Cons of Fireflies.ai
Fireflies.ai does a good job of transcribing files, though it is not the best. For instance, it lacks some advanced features like advanced translation and might not be accurate enough to handle technical terms. Some of the cons of Fireflies.ai that you must keep in mind:
The free plan is pretty limited as you cannot access essential features like AI assistant or smart searching.
The transcription accuracy is only 90%, which is less than that of its alternatives like Transkriptor.
It cannot translate the transcriptions, which is something where Transkriptor excels.
Fireflies.ai Pricing and Plans
Fireflies.ai offers a simple pricing structure with multiple plans for individuals, small teams, and large enterprises. If you have just a couple of meetings per month for transcribing, you can try the free plan. You can also find other plans like Pro and Business for higher transcription needs.
Here, we will reveal different Fireflies.ai plans along with what each of them includes:
Free
$0/month
The free plan is better suited for those who would like to test the basic features like transcription, meeting summaries, etc. It allows you to transcribe a few meetings per month, so you do not want to spend time manually creating meeting notes.
Pro
$10/month
The Pro plan is ideal for professionals and small teams who want to test multiple meetings per month. It includes real-time transcription, smart search filters, AI summaries, and keyword tracking.
Business
$19/month
Small businesses looking for conversation intelligence features like team insights, unlimited public & private channels, and meeting analytics functions can consider going ahead with the Business plan.
Enterprise
$39/month
The Enterprise plan is suited for large-scale enterprises looking for a dedicated support team. Other features include custom data retention, an onboarding program, and a rules engine.
Fireflies.ai Reviews on G2 and Trustpilot
We have also checked online review websites like G2 and Trustpilot to see what Fireflies.ai users have to say about the AI meeting assistants. Here is what some of the users say:
One user said that they were impressed by the accuracy and the Fireflies.ai Bot:
I have used many meeting notetakers, but Fireflies.ai has impressed me most with its accuracy and amazing features. It has a chatbot, AskFred, with which you can simply ask for details or even write follow-up emails in seconds. I also use it to write blogs and social media posts. It is like having a personal assistant 24/7.
Soorya R. (Trustpilot).
Another user appreciated how Fireflies.ai helped them in hosting their monthly calls:
Not only does it capture the video recording, but it will also provide a transcript, a summary, and action items. I host monthly Mastermind calls and have this notetaker on the call, and being able to share immediately with attendees is a time-saver for me and a huge benefit to attendees by receiving more than just a recording.
Susan D. (G2).
While some of the Fireflies.ai reviews were decent, you can also find negative reviews.
For instance, one user pointed out the flaw in the transcription accuracy and speaker identification feature of Fireflies.ai:
While the transcription is generally good, it can struggle with distinguishing between multiple speakers, especially in chaotic discussions or when speakers talk over each other. Additionally, heavy accents or unclear audio can reduce transcription accuracy.
Ashutosh S. (G2).
Another user said that the Fireflies.ai AI note-taking tool is expensive in the long run:
It can be pricey if you have a lot of meetings, and sometimes the costs are not so clear. I saw $10/month. Advertised for the "minimum" paid plan, but I am spending much more than that because of the AI credits needed for transcription and summarization.
Tim H. (G2).