Your guide for the best transcription

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Transkriptor is an online transcription software that speeds-up the transcription process by using state of art A.I..  Our web application can be used on many areas from transcribing a journalistic interview to captioning online content.

You only need to sign up and confirm your email address to receive free trial. After you sign up you will be redirected to your account dashboard. From this page you can start a new transcription, download your transcription files or view previous transcription tasks. 

Firstly click on My account page to go to your dashboard. On your dashboard, click on the relevant transcription service (transcription, subtitle, separated speakers). You will enter the relevant service page.

On the service page, select the language and click on upload file. If you pick the wrong language please refresh the page and try again. A popup window will open, you will be asked to select the file that you want to transcribe. Wait until your audio or video uploads. The status of your file will be set as ‘Processing’ on the orders page. Congratulations, You did it!

After a few minutes (usually 1/5 of the file length) you will receive an email to notify you that your transcript is ready. On your dashboard, when you see that the status of your file is Completed that means that you can open it. Click on view to open the relevant transcription and download your transcription files.


Yes! You only need to sign up to receive your free credit. You will see your remaning credit on your account page.

No, you don’t need credit card to try our transcription services.

We offer a 100% satisfaction guarantee. If you are not happy with the transcription quality or our services please mail to and let us know within 7 days of the payment. We will make a 100% refund. Please note that each customer can make at most one refund request.

About transcriptions

You can upload audio files from any device to the Transkriptor website.

We support several audio and video formats. Supported file formats are mp3, mp4, wav, webm,  and flac.

If you have different format please use any media converter tool to convert your file to supported format. Please ensure that you keep high audio quality.

Here are several online media conversion tools you may use:

The Transkriptor is decoding with more than 90% accuracy. Instead of deciphering word by word, Transkriptor deciphers by evaluating the whole sentence or the entire paragraph. In this way, more accurate transcription is made.

Heavy background noise

This is by far the biggest enemy of high quality transcription. As far as possible, try indoor or in-studio recording, as noise editing is quite an arduous task. If you have background noise, firstly eliminate it.

Platforms like Audacity, Adobe Audition, and AVID have tools to help, but it’s not a sure fix. Audacity is a free open source audio recording and editing application. 


Open, click “File” and “Open” and locate the file you want to fix


Select your “Room Tone” by dragging your mouse over a section where there is little or no audio sound


Select the “Effect” menu and then select “Noise Reduction”


Click “Get Noise Profile” and wait for the modal to disappear


Click back to your timeline of audio to clear your selection


Select the “Effect” menu again and select “Noise Reduction” again


Click “Preview” to hear the default noise removal settings. You can select one of these defaults to see if they work


If you still hear noise, then simply adjust the Sliders (see descriptions below) and then click “Preview” again

Keep the microphone close from the speaker

The closer the microphone is to the speaker, the better. Enunciating the words well will ensure better sound fidelity.

Skype and phone interviews

These typically have very low recording quality, due to the compression used in these services. You may encounter lower accuracy with these recordings.

Heavy accents

Our models are trained in a lot of data, but heavy accents are one of the most difficult things to transcribe!

If you find a bug, please email it to We will try our best to solve the issue within 24 hours. Please give details (including URL of the webpage) in your mail.

There may be two reasons for this error and both of them have a quick fix. The first one is to make sure that you use Google Chrome because our editor is designed to work well with Google Chrome. Secondly, your TXT editor may have different default encoding (ANSI e.g.) configuration, but don’t worry about it. Add this extension to your chrome browser and open our files easily 

On your transcription page you can find a feedback form we really appreciate your feedback to improve our services.

Account and Privacy

To ensure peace of mind for all our users :

  • we encrypt all data on our site
  • we run all our services on the cloud. 

In addition, we don’t host or run our own routers, load balancers, DNS servers, or physical servers which allows an extra layer of security for all our users’ files.

Our data center is located in the European Union. It is a Tier IV, PCI DSS, and ISO 27001 compliant facility, and we are fully compliant with the General Data Protection Regulation (GDPR). 

Whenever you upload a file to Transkriptor, we are obliged to ensure that it is protected at all times. Among the steps we take are as follows :

  •  All uploads  remain 100% your property
  •  We encrypt and protect your data at all times

We work with a high number of embassies, consulates, research institutions, lawyers, doctors, and journalists so it is so important that your security and privacy are protected at all times

You can delete your transcription and your file from your order page. If you keep it, your audio and video files will be automatically deleted after 30 days. Your transcription will be deleted after 90 days. Please download your transcriptions before 90 days.

Please mail account deletion requests to Your account and all relevant data will be deleted within 24 hours.

Ask us

You haven’t found what you are looking for?

We offer 7×24 support, feel free to ask anything. We will respond you with email within 24 hours.

Support mail: